We appreciate the feedback you left. I'm very sorry to hear of your disappointment.
In our communication last month, I did let you know that the scent in the serums won't last as long, and recommended our Anointing Oils, as an alternative. For us, it isn't just about scent but also about flower essence benefits. You haven't mentioned if Quiet Mind has helped you with sleep or relaxation. In our emails, I know that you needed support with that. It is always our mission to help our community through our care & support team, and through flower essences.
I had awaited your response to my last email to you in December, but received no reply. Seeing this feedback surprised us even more because of that, as you can imagine.
We're all so passionate about helping people and spreading the energetic healing benefits of flower essences. When I told you I was confident that they would help you, it truly came from the heart - it also came from years of working with them both personally and witnessing so much feedback from our community. Flowers helps us. They always have. They never hinder us.
I trust that you know yourself best, and I'm sorry that you are so disappointed. It is never our intention to disappoint. I have sent you a refund for the serum today :)
xoxo